Categories
Branding Marketing

Telling Your Story

What is the best way to tell a story about your business?  In today’s world there are many methods for getting your message out, but how do you tie it all together?

In the below ad by Google, you can see their ecosystem is truly built to help businesses from soup to nuts. Even with Google+ being a question mark, it’s hard to see a business thinking that they should only invest in posting status updates on Facebook or Twitter.

Too often companies miss great opportunities to create excitement for products and services by not taking full advantage of the web.  This doesn’t mean that a company should be sending out loads of twitter messages and doing weekly Google+ Hangouts.

For example, take a bike shop.  Maybe you have a long time customer who just got that dream bike. Take a photo of them just getting the bike and include it in your next newsletter (or post it on your Google Places/Bing Local page).  By highlighting both the long time bond with the customer and the quality of the product you sell you will be creating a story about your company and what it means to be a customer at your store.

Telling the story about your business doesn’t need to be time consuming, but by taking a little time every now and again, you can gain that edge over your competition.  So how do you tell your story?

Categories
Branding Websites

How To Get The Most From Your Homepage

There is a saying, never judge a book by its cover.  Unfortunately, we all judge by the cover.  In regards to the web, your homepage is your “book cover”.  If you are a small business, your “book cover” is just as important as a store front or a business card. Here are some tips to get the most out of your homepage.

 

Keep It Simple

Don’t try to be like a large company’s website.  They’ve conditioned their repeat users to know how to navigate through their widgets, thumbnails and menus.  Think back to the first time you went to Amazon or Ebay, it took several minutes to find what you were looking for.  With those companies, even if you didn’t find what you were looking for on your first try, you most likely will give them a shot again since their brand is so well known. Small businesses don’t have that luxury.  Often you get only one chance to get a customer.  So keep it simple and communicate your product or service with a stand out image.  You don’t want to confuse your potential customers with excess clutter.

 

Be conservative with the scroll

If you are highlighting products you sell on your home page, limit the number that you present.  You don’t know what type of computer or mobile device your customer is using.  If there is a lot of information on the home page it can lead to a very slow load time for them.  As you can see with Whittard Chelsea home page, when you land on the homepage you see most of whole page.

Link to categories or sections where you can present your products.  If you want to highlight specials or create opportunities for product promotion, avoid making it look like a large restaurant menu.  Instead, think of highlighting a select few items and create an image to promote it.

 

Display the right links

If you keep your home page simple make sure that you are displaying the links that your customer wants.  Generally you should have an About, Product, New or Blog, and Contact (unless you are having very easy to see contact info on all your pages).  It is important that visitors can discover what your business is about and how they can participate. Keeping your mobile site in mind is important.  Since users who visit via phone will not be engaging in prolonged browsing, you want to get them to the correct content as quickly as possible.  It is important to keep an eye on your analytics to see what type of device your website is being viewed on.  If you are noticing that more mobile devices are starting to view your site, you need to adjust to make their browsing experience better.

 

Keep Featured Products Above The Fold

Display products you’re proud of or photographs that pop off the screen.  It boils down to curb appeal, when you walk down a street full of clothing and art stores, they don’t display last year’s discounted trends, but their best products.  So highlight your best products and entice them to act.  This doesn’t mean that you can’t still highlight discounted products as mentioned in the second point, but just make sure it will draw in your customers.

 

 

Make It Current

Some businesses want to promote their social media outlets in other ways than widgets.  If your business is active on Twitter or Facebook you are able to offer a live feed on your home page.   Seeing social media updates on the home page is a way of creating excitement for your company. If you chose to highlight Twitter, then you must stay active on there.  If your last tweet was a month ago, it will reflect poorly on your company and customers won’t stick around.

 

Consistency

Select a design, template, color and logo very carefully.  You will want these elements to reflect your product and services across multiple platforms.  By having consistency both in the virtual and physical world you will increase your brand awareness.

Attach a featured image to your Homepage and pages

In the age of social media, sharing links is a normal occurrence.  I have noticed often when I go to share a link, the image thumbnail does not match the article.  You don’t want to be linking to a serious article and have a thumbnail a random image showing up next to the link.  Without a thumbnail, the link click through rate drops substantially. If your company does an abstract service it can sometimes be hard to come up with a feature image, therefore, use your logo or an avatar.

 

Please share links to your innovative homepages in the comments below.

Categories
Branding Marketing Video Marketing

The Long Ad?

I recently went to a  Banff Film Festival that was visiting near my home town.  Prior to watching the film they showed 1-2 minute ads that tied into the spirit of the film festival.  While no one likes to sit through loads of advertisements prior to a film, most of these were enjoyable to watch.  Could this be the start of a new trend?  Conventional wisdom says that advertisements need to be 15 seconds, but to accomplish this advertisers push annoying content at you.  I’m sure by now you have perfected closing down unwanted video advertisements that appear when you load a website.  Recently TED pushed back against this belief and has added interesting advertisements after their media.  Often the videos are ones that you will stick around and enjoy watching and maybe even share them.

It takes a lot for me to visit a website after watching a video.  This clip was the one of the few that spurred me to visit their site.

Dulux Walls from Jodie Sibson Potts on Vimeo.

 

This one has a great ending.

 

 

Nokia ‘Dot’ from Wieden + Kennedy London on Vimeo.

So take a few minutes and watch rest of them, and try not to be moved.

-Patrick

Categories
Branding Marketing Video Marketing

Passion

B M W.  Those three letters will stir many different perceptions and emotions.  What would be the first three words that you would associate with that brand?  For me I think; Excellence, Luxury, and Performance.  Most likely those words are exactly what the marketing companies behind BMW’s ads want you think.

Obviously there are other words like Yuppie, Expensive, and Arrogant that many people might associate with the brand.  I would be willing to bet that you didn’t think the words, Rugged, Adventure, and Passion. If you watch the short video below you will see BMW presented in a new way that is meant to recast the brand in a new light.

[youtube id=”XAUhV1r-kUo”]

In 2011 I believe you will be seeing more “passion” videos and advertisements.  With the economy still slowly recovering, consumers will be careful of how they are spending their money, and will be looking for companies that really believe in their products and services.   So take a look at your product or services and think, what makes you passionate about them?

Here are two bonus clips!

[youtube id=”uM2Eh0iXrUM”]

[youtube id=”KDEYMVeZy2w”]

 

-Patrick